Your information should come with clear boundaries.
This Privacy Notice explains what information FixRank may collect, why we use it, how it may be processed, and the choices and rights available to you.
We aim to describe our data practices in plain language and update this notice as the product and its data flows evolve.
Last updated: August 2026
Who is responsible for your information?
FixRank AI is a product built and maintained by 10x Galaxy Ltd, United Kingdom. For the purposes described in this Privacy Notice, the relevant legal role may depend on the context in which information is processed.
Where FixRank determines why and how personal information is used for its own service operations, 10x Galaxy Ltd may act as the relevant data controller. Where information is processed on behalf of another organization under a separate agreement, different controller and processor responsibilities may apply.
Information depends on how you use FixRank.
The categories below describe the kinds of information that may be involved when the service is used. Not every category applies to every user or every feature.
Information provided when creating or managing an account.
- Name
- Email address
- Account identifiers
- Authentication-related information
Information required to analyze a website submitted for review.
- Website URL
- Publicly accessible pages
- Page content and metadata
- Internal links and technical website signals
Information FixRank creates or stores as a result of running the service.
- Audit findings and search-related findings
- Semantic relationships and content analysis
- Internal-linking findings
- AI-generated recommendations and prioritized fix plans
Information that may be generated while the service is used.
- Device and browser information
- Application activity
- Diagnostic information
- Security events and service usage
Subscription and payment information may be processed through FixRank's payment service provider. FixRank does not need to receive full payment-card details where those details are collected and processed directly by the payment provider.
If you contact FixRank, we may process the information contained in that communication in order to respond and to maintain appropriate records.
The standard audit workflow analyzes publicly accessible website content submitted for analysis.
Why we use information.
Personal information may be used where necessary for purposes such as those described below.
- Create and manage accounts
- Run website audits
- Produce reports and recommendations
- Provide account features
- Authentication
- Troubleshooting
- Fraud and security prevention
- Monitoring service reliability
- Billing
- Subscription status
- Account entitlements
- Account communications
- Support responses
- Service-related notices
Where appropriate and permitted, we may analyze product usage and technical information to understand how FixRank performs and to improve the service.
Legal grounds for processing.
Where data-protection law requires a lawful basis, the basis depends on the purpose and circumstances of the processing. No single basis applies to every activity.
Where processing is necessary to provide a service or feature requested by the user.
- Operating an account
- Delivering purchased subscription functionality
- Providing requested audits
Where appropriate, FixRank may process information for legitimate operational interests.
- Maintaining service security
- Preventing abuse
- Troubleshooting
- Improving service reliability
Where processing is necessary to comply with an applicable legal requirement.
Where consent is specifically requested for a particular type of processing.
Where legitimate interests are relied upon, those interests should be considered against the rights and interests of the individual concerned.
Website analysis starts with information already available on the web.
FixRank's normal audit workflow crawls publicly accessible website pages submitted for analysis. Public availability does not automatically mean information can be used without regard to applicable privacy law.
Where publicly accessible pages contain personal information, processing should still be handled in accordance with applicable requirements. Public website content and private account information are treated as different categories of information.
Some analysis may involve AI service providers.
FixRank uses AI models to help analyze information and generate parts of its search intelligence and recommendations. Depending on the feature being used, relevant input may be transmitted to specialist AI service providers so that the requested analysis can be performed.
The specific treatment of information by a service provider may depend on the provider, service configuration, and contractual terms in use at the time.
We use specialist providers to operate FixRank.
FixRank may use third-party service providers for functions such as those listed below. These providers may process information where necessary to deliver their services to FixRank.
Provider categories are described here rather than brand names. Where specific providers are confirmed, they can be listed transparently in a future update of this notice.
Some service providers may operate internationally.
Technology services may involve processing or storage in countries outside the country where a user is located.
Where applicable data-protection law requires safeguards for international transfers, the appropriate transfer mechanism should be determined based on the providers and processing involved.
We should not keep information longer than necessary.
Retention depends on the type of information, why it is needed, account status, operational requirements, and applicable legal obligations. FixRank aims to retain information only for as long as reasonably necessary for the purpose for which it was collected, including legitimate operational, security, contractual, and legal requirements.
Retention practices may be refined as the platform and its policies mature.
Closing an account does not always mean every record disappears immediately.
Users may request account-related deletion where applicable. Some information may need to be retained for a limited period where reasonably required.
- Legal obligations
- Billing records
- Fraud prevention
- Security
- Dispute resolution
- Backup or technical processes
Your rights depend on where you live and why the information is processed.
Depending on applicable law and the circumstances, individuals may have rights relating to their personal information, which can include:
- Access
- Correction
- Deletion
- Restriction
- Objection
- Data portability
- Withdrawal of consent where processing relies on consent
These rights are not absolute and may apply differently depending on the lawful basis and circumstances of the request.
You may have the right to object to certain processing.
Where processing is based on legitimate interests or relates to certain forms of direct marketing, applicable law may provide a right to object. Requests will be considered in accordance with the circumstances and applicable legal requirements.
FixRank is designed for business and professional use.
FixRank is not intended to be a service directed specifically at children.
Privacy also depends on security.
FixRank uses technical and organizational measures intended to protect information appropriate to the nature of the service. No internet service can promise absolute security.
The product will evolve. This notice may too.
FixRank may update this Privacy Notice when its features, providers, data practices, or applicable requirements change. The current version displays its most recent update date.
Where a change materially affects how personal information is handled, an appropriate form of notice should be considered.
Complaints and supervisory authorities
If applicable data-protection law gives an individual the right to raise a concern with a supervisory authority, they may do so. Where 10x Galaxy Ltd is subject to UK data-protection regulation, users may also have the right to contact the UK Information Commissioner's Office.
Questions about your information?
For privacy questions or requests relating to personal information, contact FixRank using the contact information available on the website.
FixRank AI
Built by 10x Galaxy Ltd
United Kingdom