The terms that govern your use of FixRank.

Agreement to these terms

These terms govern your use of the FixRank AI website and platform, operated by 10x Galaxy Ltd, United Kingdom. By creating an account or using the service, you agree to them.

If you are entering into these terms for an organisation, you confirm you have authority to bind that organisation. Where a separate signed agreement exists between us, that agreement takes precedence over these terms.

Accounts and workspaces

• You must provide accurate registration details and keep them up to date.
• You are responsible for activity that takes place under your account and for the security of your credentials.
• Workspace administrators control who has access to a workspace and what data those members can see.
• You must be legally capable of entering a contract in your jurisdiction to use the service.

Permitted and prohibited use

You may use FixRank to analyse and improve websites you own or are authorised to work on. You may not use it to interfere with sites or systems you do not have permission to access.

• Do not submit websites you have no right to crawl, analyse, or modify.
• Do not attempt to breach, probe, or degrade the platform or other customers' data.
• Do not resell, sublicense, or white-label the service unless we have agreed to it in writing.
• Do not use the service to generate deceptive content, manipulate systems unlawfully, or breach the terms of third-party services you connect.
• Do not exceed the usage limits of your plan through automated circumvention.

Analysis, recommendations, and changes

FixRank produces analysis and recommendations, some of which are generated or estimated by AI systems. Output may be incomplete or incorrect, and you are responsible for reviewing it before acting on it.

Where you configure FixRank to apply changes to your website, you remain responsible for the resulting state of your site, including any effect on its content, performance, or availability. You should maintain your own backups.

Plans, billing, and cancellation

• Paid plans are billed in advance on the interval shown at checkout and renew automatically until cancelled.
• Plan entitlements, including usage limits, are those shown on the pricing page for your plan at the time of purchase.
• You can cancel at any time; cancellation takes effect at the end of the current billing period and prevents further renewals.
• Fees already paid are non-refundable except where required by law or where we agree otherwise in writing.
• We may change pricing or plan entitlements with reasonable notice; changes apply from your next renewal.

Intellectual property

FixRank, including the platform, its software, and its brand assets, remains our property. These terms grant you a limited, non-exclusive, non-transferable right to use the service while your subscription is active.

You retain ownership of your website content and the data you submit. You grant us the rights needed to process that data in order to provide the service to you.

Service availability and changes

We aim to keep the service available and reliable, but we do not offer an uptime commitment under these terms. Maintenance, third-party outages, and faults can interrupt access.

We may add, change, or remove features as the product develops. Features described as planned or on the roadmap — including future autonomous capabilities — are not part of what you are contracting for today.

Suspension and termination

You may stop using the service at any time. We may suspend or terminate access where these terms are breached, where use poses a security or legal risk, or where fees remain unpaid after notice.

On termination, your right to use the service ends. We will handle remaining data in line with our privacy policy and applicable retention obligations.

Disclaimers and liability

The service is provided on an “as is” and “as available” basis to the extent permitted by law. We do not warrant that output will be error-free or that it will produce a particular result.

To the maximum extent permitted by law, we are not liable for indirect or consequential loss, loss of profit, revenue, or anticipated savings. Nothing in these terms excludes liability that cannot lawfully be excluded, including for death or personal injury caused by negligence, or for fraud.

Governing law and jurisdiction

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over disputes arising from them, except where mandatory local consumer law provides otherwise.

If any provision is found unenforceable, the remainder continues in effect. We may update these terms; material changes will be reflected in the date at the top of this page.