Clear rules for using FixRank.
These Terms explain the conditions that apply when you access or use FixRank AI, including account responsibilities, subscriptions, acceptable use, AI-generated output, service availability, and the relationship between you and FixRank.
Please read them before using the service.
Last updated: August 2026
When these Terms apply.
By creating an account, purchasing a subscription, or otherwise using FixRank, you agree to these Terms to the extent they are legally applicable to you. If you are using FixRank on behalf of a business or organization, you confirm that you are authorized to act on its behalf.
If you do not agree to these Terms, you should not use the service.
Nothing in these Terms is intended to remove rights that cannot legally be excluded or restricted.
The service provider.
FixRank AI is a software product built and maintained by 10x Galaxy Ltd, United Kingdom. General enquiries can be sent to hello@fixrank.ai and support requests to support@fixrank.ai.
Using FixRank responsibly.
FixRank is primarily designed for website owners, marketers, agencies, developers, and organizations using search optimization software.
Users must have the legal capacity and authority required to enter into these Terms and use the service.
Your account.
Users are responsible for providing accurate account information and maintaining the confidentiality of their login credentials.
Do not share credentials in a way that creates unauthorized access to the service.
Notify FixRank if you believe your account has been compromised.
You are generally responsible for activity performed through your account where that activity is authorized by you or results from your failure to safeguard access.
What FixRank provides.
FixRank provides software for website analysis, search intelligence, AI-assisted recommendations, and related search-optimization workflows. Depending on the feature and plan, the service may include:
- Website crawling
- Technical SEO analysis
- Google-related search analysis
- AI-search visibility analysis
- Semantic analysis
- Content analysis
- Internal-linking analysis
- Prioritized recommendations
- Generated fix guidance or code
The exact features available may depend on plan, usage limits, product version, integrations, and feature availability.
Product descriptions should not be interpreted as a guarantee of a particular search result or business outcome.
Only analyze websites you are authorized to use.
Users should submit websites and information they own, manage, or are otherwise authorized to analyze through FixRank. Users are responsible for ensuring that their use of FixRank does not violate:
- Another person's rights
- Contractual restrictions
- Applicable law
- Access restrictions
- Website terms that apply to them
Submitting a URL to FixRank does not create rights that the user does not otherwise have.
AI output can help. It can also be wrong.
FixRank may use artificial intelligence to analyze information, organize findings, generate recommendations, and prepare suggested fixes or code. AI-generated output may be:
- Incomplete
- Inaccurate
- Outdated
- Inappropriate for a specific website
- Based on imperfect or estimated signals
Users should review important recommendations before acting on them.
FixRank does not guarantee that AI-generated output is correct or suitable for every use case.
AI-generated recommendations do not guarantee rankings, indexing, traffic, conversions, citations, or visibility in any search or AI system.
Review before implementation.
Where FixRank provides suggested code, configuration changes, content changes, or other implementation guidance, users remain responsible for reviewing those changes against their own systems and requirements before deployment.
FixRank does not know every aspect of a customer's:
- Production environment
- Custom code
- Integrations
- Deployment process
- Business rules
Users should apply appropriate testing, backup, and change-management practices.
Automation will require permission.
FixRank may develop deeper execution and Autopilot capabilities over time. Where future functionality enables FixRank to carry out approved actions, the specific permissions, controls, risks, and responsibilities for that functionality should be described when the feature is introduced.
Roadmap descriptions are not a promise that a feature will launch on a particular date or with a particular specification.
Plans, limits, and billing.
FixRank may offer free and paid plans with different website, audit, page, usage, or feature limits. The price and included features shown at the time of purchase form part of the subscription offering.
Where a paid subscription is purchased:
- Charges are processed through the payment provider used by FixRank.
- Billing frequency should match the option selected at checkout.
- Applicable taxes may be added where required.
- Plan limits may apply.
Subscription changes and cancellation.
Paid subscriptions may renew according to the billing cycle selected at purchase unless cancelled in accordance with the cancellation options made available through the service or payment provider.
Cancellation generally prevents future renewal rather than reversing charges already incurred, subject to any rights available under applicable law and any refund policy communicated at purchase.
Free access may have limits.
Free plans or promotional access may have limits on websites, pages, audits, features, or usage. FixRank may change or withdraw free access where reasonably necessary.
Use FixRank lawfully and responsibly.
Users must not use FixRank to:
- Violate applicable law.
- Gain unauthorized access to systems or accounts.
- Interfere with or disrupt the service.
- Intentionally bypass usage or security controls.
- Submit malicious code.
- Misuse crawling functionality against systems they are not authorized to test.
- Attempt to reverse engineer protected parts of the service where prohibited by law.
- Facilitate fraud, abuse, or unlawful activity.
Software changes. Services sometimes fail.
FixRank aims to provide a reliable service, but continuous or uninterrupted availability cannot be promised. The service may occasionally be unavailable because of:
- Maintenance
- Software updates
- Infrastructure issues
- Third-party provider outages
- Security incidents
- Events outside reasonable control
Features may also change as the product develops.
FixRank will evolve.
FixRank may add, modify, replace, or discontinue features as the platform develops. Where a change materially affects a paid service, FixRank should aim to provide reasonable information about the change where appropriate.
Ownership of FixRank and your content.
The FixRank service, software, branding, design, and other proprietary platform materials remain owned by FixRank / 10x Galaxy Ltd or their respective licensors. Using FixRank does not transfer ownership of the platform to the user.
Users retain rights they already hold in website content, information, or materials they submit. The user grants FixRank only the rights reasonably necessary to process that material for the purpose of providing and operating the service, subject to the Privacy Notice and applicable agreements.
Product feedback.
If users voluntarily provide ideas, comments, or suggestions about FixRank, FixRank may use that feedback to improve the service.
Some features depend on other providers.
FixRank may integrate with or rely on third-party services, infrastructure, APIs, AI providers, payment providers, and other technology services. Those services may have their own availability, technical limitations, terms, and privacy practices.
FixRank does not control every aspect of third-party services.
FixRank does not control search engines.
Google, ChatGPT, Gemini, Claude, Perplexity, Bing, and other search or AI platforms operate independently from FixRank. FixRank cannot control:
- Ranking algorithms
- Indexing decisions
- Citation decisions
- AI-generated answers
- Platform changes
- Traffic delivered by those services
No search result, ranking position, indexing outcome, AI citation, recommendation, or traffic level is guaranteed.
When access may need to be restricted.
FixRank may temporarily restrict or suspend access where reasonably necessary, including situations involving:
- Security threats
- Suspected unauthorized access
- Material abuse of the service
- Non-payment of an applicable subscription
- Legal requirements
- Activity that creates material risk to the platform or other users
Where appropriate, FixRank should aim to provide notice and an opportunity to resolve the issue.
Ending use of FixRank.
Users may stop using FixRank and may cancel paid subscriptions through the cancellation mechanisms available to them. FixRank may terminate access where there is a material breach of these Terms, serious misuse of the service, or another lawful reason requiring termination.
Rights and obligations that by their nature should continue after termination may continue where legally appropriate.
What we can and cannot promise.
FixRank provides search-analysis and optimization software. Because websites, search engines, AI systems, third-party services, and user environments continually change, FixRank cannot promise that every analysis, recommendation, or generated output will be complete or error-free.
Nothing in these Terms excludes or limits any right or responsibility that cannot lawfully be excluded or limited.
Responsibility when something goes wrong.
The extent of each party's responsibility will depend on the circumstances, the nature of the loss, the applicable law, and any additional agreement that applies to the customer.
Nothing in these Terms is intended to exclude or restrict liability where doing so would be unlawful.
Legal rights still apply.
Where a user qualifies as a consumer under applicable law, mandatory consumer rights are not replaced by these Terms.
In the UK, consumer law can require digital content and services to meet legal standards, and unfair terms cannot simply remove statutory protections.
Applicable law and disputes.
The law and courts that apply to a dispute may depend on the customer's location, legal status, mandatory consumer protections, and any separate agreement with FixRank. 10x Galaxy Ltd is established in the United Kingdom.
Where a specific governing-law or jurisdiction clause is later adopted, it should be reviewed for the customer types and jurisdictions FixRank serves.
If these Terms change.
FixRank may update these Terms as the service, business model, legal requirements, or product capabilities evolve. The current Terms display their latest revision date.
Where a material change affects existing users, FixRank should consider an appropriate method of notice before the change takes effect.
Other agreements may also apply.
These Terms, together with applicable policies and any separate written agreement entered into with FixRank or 10x Galaxy Ltd, may form the agreement governing use of the service.
Where a separately signed agreement conflicts with these website Terms, the signed agreement may take priority to the extent stated in that agreement.
Questions about these Terms?
Contact FixRank using the contact information available on the website.
FixRank AI
Built by 10x Galaxy Ltd
United Kingdom